The Nigeria Communications Commission (NCC) on Thursday 3rd of may, gave mobile telecommunication company, MTN 24 hours to provide detailed report on, and improve the quality of service in Lagos and its environs or face serious sanctions.
The spokesperson of the commission, Reuben Mouka said in a statement that the network operator failed to inform its subscribers and the commission about its faulty switch in Lagos which is currently down and causing subscribers in unbearable quality of service.
According to the statement the network operator must furnish the commission with details of efforts being made to deal with the situation immediately as failure to do so will incur sanctions.
It said the directive is in line with the commission’s determination to enforce all actions as prescribed by a new regulation on quality of service in the networks.
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